Wednesday 10 March 2010

Unstructured hate rant about hospitals and all who work in them...

Well, to begin with, no one treats you like a human being. In fact, if you are the relative of a patient you are less than a human being. Less than a thing. You are goddam invisible. At least the patient, that biohazardous mass of chemical reactions and intrigue represents a thing to be processed through the system (or if the patient is ill enough in a sufficiently rare or unusual way so as to present some kind of medical enigma, then it is a challenge, to be solved.) No one tells you where things are, who they are or How Things Work. Silly things, which the mother of a deeply sick child might want to know. Like, when mealtime is? Where mealtime is? Where to get drinking water? Who to tell if you have to leave your child to have a wee or get some food for yourself? Whether anyone will bother to look out for your child while you are away? Other things no one can tell you are why has a not-quite-4-year-old been put on a bay for older kids. (To the chavvy, slummy, scowling 17 year old in the bed opposite and your coterie of boyfriends with their irritating D'n'B ring tones and constant tirade of F-words, I don't care how ill you are, I really don't like you.) Nurses, at least, do tell you their name. And smile. And try to make the kids laugh.

Which is more than I can say for doctors. Particularly consultants. To you, I say learn to speak English. No-speak-a-dee-latiny-doctory-bullshit. If I ask What were the results of her bloodtest? I do not want you to cite reams of meaningless raw data. I want to you say what is normal, and what is not. And if things are not normal, I want you to say what the implication is, and what the next steps are. In Plain English. And, if you come round to me and my daughter on your ward round, please do me the courtesy of looking me in the eye first, introducing yourself and explaining who the 10 other people are too.

To student doctors, I have given Jambeans' history 12 times already so I say Sod Off. We are not your guinea pigs. You can blame A&E and their crap, repetitive system for my utter reluctance to help train the next generation of emotionless medicos.

To the Accident & Emergency system that times their process perfectly to wake you up every 70 minutes exactly (or, more frequently if you are super special) to do something to Jambeans that leaves her no further forward, but successfully deprives you both of sleep in the most tortuous way, I say FUCK YOU ALL. I brought Jambeans in a t 9pm on Monday night because she was severly dehydrated. Something that was confirmed by every SHO and Registrar who saw her. So why, 7 hours later, had she still not been offered a drink or given any IV fluids? I could have succeeded better at home, and got more sleep for both of us.

To the A&E Reg who tried to put a canular into Jambeans twice, and failed twice, I say - FAIL. Go home love, you're not good enough.

To Kate and Ellie, the paramedics, I say - you are both very lovely and I deeply admire the work you do.

To Jambeans I say you are the bravest, sweetest little girl in the whole wide world. Mummy is so glad you are out of hospital and wants you to rest up and get better soon.

1 comment:

The rat and the monkey said...

You poor, poor girls... I have had a similarly shocking NHS story which I won't bore you with (although it did include me having to beg for my IV to be changed at 3am because it had emptied and started filling with my blood, and hobbling half naked through St Thomas' to get a scan because there were no wheelchairs and no staff to accompany me that day) and it just makes me understand those people who hate hospitals more and more. I used to think they were sissies, but in fact, they are very wise.

I hope princess Jambeans gets better very very soon, and that you never have to go through this process ever again...

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